North Carolina’s Historic Biltmore Estate And Village Close Due To “Heartbreaking Situation” Caused By Hurricane Helene

What to do if you have tickets and how to help

One of Western North Carolina’s most popular tourist attractions and historic sites, Biltmore, has closed its doors to assess damage to the property from Tropical Storm Helene.

Biltmore has not released images or updates on specific damage, but a September 30 statement on the estate’s website reads: “Due to significant flooding, impassable roads, and widespread power outages in our region from Tropical Storm Helene, Biltmore is temporarily closed.” Biltmore recommends checking its weather page for more updates as information becomes available.

“This is a heartbreaking situation for our community and region,” the estate said in a statement shared to Twitter. “The safety of our guests and employees is our top priority, and we appreciate your patience as we assess the damage of last weekend’s storm and work to repair communication channels.”

Ticket holders are asked to reschedule their visit, although that may not be possible at this time, due to a lack of internet and cellular service in the area. Refunds can also be requested online. Reservations will be automatically canceled for overnight guests with planned arrival Friday Sept. 27 through Thursday Oct. 3, according to Biltmore.

The Asheville area has experienced unprecedented damage from the storm, primarily from river flooding. According to the Asheville Citizen Times, the Swannanoa River at Biltmore crested at 26.1 feet on Friday. The previous record for that location was 20.7 feet. The National Water Prediction Service reports that this is the worst flooding in the area since measurements were first recorded in 1920.

Nearby Historic Biltmore Village, a walkable mixed-use community with shops, restaurants, and residences, has suffered catastrophic damage. Images show that much of the area was underwater, with downed trees, overturned vehicles, and impassable roads.

Related: Hurricane Helene Leaves Catastrophic Damage Across Several States: Here’s How To Help

How To Help

The American Red Cross, Mercy Chefs, North Carolina Disaster Relief Fund, World Central Kitchen, and many other organizations are seeking donations to assist impacted areas. Click here for more information and how to donate.

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