MultiVersus director: Fans are ‘crossing the line’ by threatening devs after shutdown announcement

The director of MultiVersus has criticised fans who have threatened the game’s developers following news it’s being shut down.

Last week Warner Bros Games and developer Player First Games announced that Season 5 of MultiVersus – which starts on Wednesday – will be the last, with the game shutting down on May 30.

At this point existing players will still be able to play an offline version of the game, but it will otherwise be delisted from the PlayStation Store, Microsoft Store, Steam and Epic Games Store.

Now, in a lengthy statement posted on X, director Tony Huynh thanked and apologised to players, before drawing his attention to those who have acted aggressively to the news.

“I know that this is painful for everyone, and I know every member of Player First Games feels it too, but I have to call this out,” Huynh wrote. “You’re entitled to what you say and think, but when there are threats to harm it’s crossing the line.

“I hope that you can take a step back and realize that this is an extremely sad time for the team. I am in deep mourning for the game. Nobody wanted this outcome and it wasn’t from lack of caring or effort.”

Hey all, I wanted to say a few words as I reflect on the recently announced news about MultiVersus. While I’m sad about the outcome, I will forever be grateful for the opportunity given to us by Warner Bros. Games and to each and every developer on the Player First Games and WB…

— Tony Huynh (@Tony_Huynh) February 2, 2025

Addressing players’ complaints that some commonly requested characters weren’t included in the game while others were, Huynh explained that it wasn’t possible to include everything and that the game was a collaborative process.

“I’m sorry if we couldn’t get to your favorite character,” he wrote. Referring to Season 5’s upcoming characters, he added: “I do think Aquaman and Lola are really cool and I hope you all check them out.

“Character selection comes down to bunch of things including development time, listening to what the community wants, working with IP holders and approvals, if there is a cross-marketing opportunity available to support, and of course if the team is inspired to make the character. So a lot goes into to it.”

He added: “I don’t have the power some you think I do. PFG is a highly collaborative team and ideas are encouraged and can come from anyone and we promote delivering value to players. I also hope that the community notices that we try to listen and act. Like any developer we’re limited by time and resources.”

Players continue to voice their concerns at the way the game is being closed down, with some complaining that the Founder’s Packs – particularly the $99.99 Premium Founder’s Pack – originally released during the game’s first run in 2022 promised them character unlock tokens, but the game will now end before enough characters have been introduced.

Real money transactions are no longer available in the game as of last week, but players with remaining Gleamium currency and character tokens can continue to spend them on in-game content until the game goes offline on May 30. Players will not be refunded for any Gleamium or other content purchased with real money.